These Terms of Services govern your use of karkhanomarkets.pk and any purchase you make through our website. By accessing or placing an order on our website, you agree to be bound by these terms. Please read them carefully before using our services.
Website: karkhanomarkets.pk
Business Name: Karkhano Markets
Location: Karkhano Market, Ring Road, Peshawar, Khyber Pakhtunkhwa, Pakistan
WhatsApp: 03003969790
Last updated: May 2026
1. Acceptance of Terms
By browsing, registering, or placing an order on karkhanomarkets.pk, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian, and that you accept these Terms of Services in full. If you do not agree with any part of these terms, please do not use this website.
2. Products and Listings
All products listed on karkhanomarkets.pk are imported goods sourced directly from Karkhano Market, Peshawar. We make every effort to display product descriptions, images, and specifications accurately. However, slight variations in colour or appearance may occur due to photography lighting or screen settings.
We reserve the right to discontinue any product, update product descriptions, or change pricing at any time without prior notice. Product availability is subject to stock and may change between the time you add an item to your cart and the time your order is confirmed.
3. Pricing
All prices on karkhanomarkets.pk are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice. Shipping charges are calculated separately at checkout based on your delivery location and order weight.
In the event of a pricing error on our website, we reserve the right to cancel the affected order and issue a full refund. We will notify you promptly if this occurs.
4. Order Placement and Confirmation
When you place an order on karkhanomarkets.pk, you are making an offer to purchase the selected products. Your order is confirmed only when you receive a confirmation message via WhatsApp or SMS from our team. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, incorrect pricing, or product unavailability.
Orders placed before 5:00 PM on business days are typically dispatched the same day. Orders placed after 5:00 PM, on weekends, or on public holidays are processed the next business day.
5. Payment Methods
We currently accept the following payment methods:
- Cash on Delivery (COD) — available across all cities and towns in Pakistan. You pay when your order arrives at your door.
- JazzCash — mobile wallet payment at checkout.
- EasyPaisa — mobile wallet payment at checkout.
For COD orders, please ensure the correct amount is available at the time of delivery. Our courier partner will collect payment on our behalf. A 4% government tax (2% Income Tax + 2% Sales Tax) is withheld by the courier on COD transactions and is non-refundable in the event of a return.
6. Shipping and Delivery
We deliver to all cities and towns across Pakistan. Estimated delivery times are as follows:
- Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, Multan, Faisalabad): 2–4 business days
- Other cities and towns: 3–5 business days
- Remote areas (Gilgit-Baltistan, interior Balochistan, FATA): up to 7 business days
Delivery timelines are estimates and may be affected by courier delays, public holidays, or circumstances beyond our control. A tracking number will be shared with you via WhatsApp or SMS once your order is dispatched. Karkhano Markets is not liable for courier delays after dispatch.
7. Returns, Replacements, and Refunds
We offer a 15-day return and replacement policy from the date of delivery. An unboxing video is mandatory for all return and damage claims — claims submitted without a valid unboxing video will not be accepted.
For full details on eligibility, costs, and the claim process, please refer to our Return, Replacement & Refund Policy page. To submit a claim, use our claim submission page or WhatsApp us at 03003969790.
8. Cancellations
You may request an order cancellation by WhatsApp at 03003969790 before your order is dispatched. Once an order has been dispatched, it cannot be cancelled — you will need to follow the return process after delivery.
We reserve the right to cancel orders due to stock unavailability, pricing errors, or payment issues. In such cases, a full refund will be issued if payment was made in advance.
9. Use of the Website
You agree to use karkhanomarkets.pk only for lawful purposes. You must not:
- Use the website in any way that violates applicable local, national, or international laws or regulations.
- Transmit any unsolicited or unauthorised advertising or promotional material.
- Attempt to gain unauthorised access to any part of the website, server, or database.
- Use automated tools (bots, scrapers) to extract data from the website without prior written consent.
- Place fraudulent orders or provide false information.
We reserve the right to suspend or block access to users who violate these terms.
10. Intellectual Property
All content on karkhanomarkets.pk — including product images, descriptions, logos, graphics, and text — is the property of Karkhano Markets or its content suppliers and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.
11. Disclaimer of Warranties
karkhanomarkets.pk and its products are provided on an “as is” and “as available” basis. While we make every effort to ensure accuracy of product information and timely delivery, we make no warranties — express or implied — regarding the completeness, accuracy, reliability, or suitability of any product or information on this website.
Manufacturer warranties (where applicable) are passed on to the customer. Karkhano Markets does not provide additional product warranties beyond our stated return and replacement policy.
12. Limitation of Liability
To the fullest extent permitted by law, Karkhano Markets shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the specific order in question.
13. Privacy
Your use of karkhanomarkets.pk is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this website, you consent to the data practices described in our Privacy Policy.
14. Third-Party Links
Our website may contain links to third-party websites (such as courier tracking portals or payment providers). These links are provided for your convenience only. Karkhano Markets has no control over the content or practices of third-party websites and accepts no responsibility for them.
15. Changes to These Terms
We may update these Terms of Services from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of karkhanomarkets.pk after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
16. Governing Law
These Terms of Services are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from your use of karkhanomarkets.pk or your purchase of our products shall be subject to the jurisdiction of the courts of Peshawar, Khyber Pakhtunkhwa.
Contact Us
If you have any questions about these Terms of Services, please contact us:
- WhatsApp: 03003969790 (Monday–Saturday, 10:00 AM – 8:00 PM)
- Address: Karkhano Market, Ring Road, Peshawar, Khyber Pakhtunkhwa, Pakistan
- Website: karkhanomarkets.pk
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